Hi, I’m Avril, and I’m a senior recruiter for the Home Office. Her Majesty’s Passport Office is advertising for 99 Operational Team Leaders in regional application processing centres across the UK. I want to help you understand what these roles do, what it’s like to work in them and how we recruit to them.
As an Operational Team Leader, you will manage and develop teams responsible for providing face to face appointment services for our customers and processing passport applications that have been submitted either in person or online.
In return, we offer a competitive starting salary, a Civil Service Pension with employer contribution rates of at least 26.6%, as well as a range of other brilliant benefits including flexible working and 25 days annual leave on appointment, rising with service.
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